Not all HMO brand names are developed equivalent

Not all health care organizations (HMO) brands are produced equal. Some might provide attractive rates, however the quality of service leaves something to be desired.This was realized by Michelle Cordero-Garcia, Human Being Resources(HR)Director of SGS, the world's leading assessment, confirmation, testing and accreditation business, when the organization was trying to find an HMO to supply the medical insurance needs of its 1,300-plus employees.After. thinking about deals from different HMOs, SGS decided MediCard was the best choice."We've been partners with MediCard, a leading HMO company in the nation, for over 20 years now and we're pleased with their services. But there was a time when we thought about other choices,"associated Garcia."The premium used by the other HMO was really tempting-- considerably lower by 25 percent than MediCard's." But SGS ultimately saw the distinction in how the two HMOs looked after their clients."When I say clients, it's not

simply the human resources department or the decision-makers of the business, but the rank-and-file workers, too,"says Garcia." The level of trust and our relationship with them(MediCard )is much deeper."Garcia says when their employees are hospitalized, MediCard is constantly there-- to address concerns, to examine how the clients are doing and to discuss

their MediCard advantages. "MediCard is constantly easy to talk with. There are instances when a particular medical service isn't part of the coverage, and the worker does not have the

monetary ability to carry it. MediCard is really versatile and supplies other alternatives,"includes Garcia.The advantages of MediCard SGS has 3 primary units in the Philippines: SGS Philippines Inc., offering the SGS Group's services to the nation's different industries;

SGS Gulf Limited (Regional Operating Head Office)and SGS Global Business Services for Asia, the global back workplace. The company also has commercial website and satellite offices in key cities (Cebu, Surigao, among others)nationwide, including SGS Subic Bay Inc. with its petroleum laboratory. SGS also runs SGS Academy(

in Makati and Cebu), which provides courses mostly connected to quality management and danger guarantee, consisting of food safety and compliance requirements and company efficiency enhancement. With SGS able to service practically any industry and service-- from food to customer products to petroleum to building and construction products to minerals to occupational security, their staff member base is comprised of individuals from numerous professional backgrounds."Half of our employees-- inspectors, ISO auditors, and sales people-- do field work,"explained Garcia." Their safety is our primary issue and we're pleased to have a dependable partner in MediCard to ensure that their medical needs are well

looked after."Apart from MediCard's credible partner healthcare facilities, clients likewise have the alternative to go to MediCard's free-standing clinics all over Metro Manila for assessments and medical tests. The primary clinic is MediCard Way of life Center in Makati City. "Our workers enjoy going to the MediCard Lifestyle Center. They find the location very convenientand some even choose going there than to a healthcare facility,"enthused Garcia.SGS workers usually have their yearly physical exam (APE)done at the SGS office. Those who miss out on APEs at SGS go to the MediCard Lifestyle Center

so they can likewise go to yoga and other wellness programs, which are provided totally free of charge. At SGS, the HR department has a ticketing system to handle and react to workers'demands and requirements. When SGS employees require assistance, they send out an e-mail and the HR group responds right now."MediCard is among the very few partners that remains in our ticketing system. That's how engaged they are. Our account officer and the MediCard group receive and

respond to HMO-related tickets. They're committed to give that service,"she added.According to Garcia, MediCard's service is more personalized. The HMO brand name understands the cases of SGS's workers by heart-- the history of their medical conditions."And because of that, the organizer designated to us proactively assists our staff members,"added Garcia. "For instance, one of our employees has a kidney problem. Our reputable coordinator already knows the best ways to react to his needs." SGS staff members also like MediCard's fast online approval for laboratory tests requests.HMO users generally require to protect a letter of approval(LOA) to verify that a particular lab test is, certainly, part of a member's medical insurance coverage. These tests consist of blood tests, urinalysis, and chest X-ray. Getting an LOA is normally a process that can be extremely lengthy and inconvenient.MediCard has actually taken the inconvenience out of getting the LOA with its MediCard Online LOA, an application that permits the customer to easily ask for an LOA for diagnostic tests anytime

, anywhere-- from the comfort of his own home, workplace or by utilizing a cellphone." This add-on service is fast and efficient, "says Garcia. "It is one of the reasons that we have actually been with MediCard for almost 20 years. "At SGS, workers'health comes Thinking that staff members are the foundation of its company, SGS offers above industry-standard employment advantages."Our employees may be entitled to guaranteed bonus offers, a yearly incentive program, versatile advantages, group life insurance coverage, and an online benefits and acknowledgment system where they get points, which they can use to shop online, for completing certain tasks," said the amiable HR director

. "It's our number one driver for retention. We likewise offer workers rice and laundry allowance, birthday leave, even memorial plans,"states Garcia.Also providing priority to its

staff members' health, SGS has actually decided to

get only the very best healthcare program-- from MediCard."When you have actually pleased and healthy employees, they're more productive-- not simply at work-- however in life in general. If they're all right, if they enjoy, it will show in their efficiency. In return, it benefits the business,"Garcia included.